Privacy Policy

Thank you for choosing The Urban Mill for your online homewares needs. We are committed to protecting your privacy and personal information, and have created this privacy policy to explain how we collect, use, and disclose your information when you use our website, which is powered by Shopify, in accordance with the UK's Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

  • Information We Collect
  • When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, device type, and operating system. We also collect information about the pages you view and the links you click on our website.

    If you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment information. We may also collect demographic information such as your age, gender, and interests.

  • How We Use Your Information
  • We use the information we collect to provide and improve our services, to process transactions, and to communicate with you about your account or our products and services. We may also use your information to personalize your experience on our website, to show you targeted advertisements, and to comply with legal obligations.

  • How We Share Your Information
  • We may share your personal information with third-party service providers who help us with our business operations, such as payment processors and shipping carriers. We may also share your information with third-party analytics and advertising partners to help us improve our services and show you targeted advertisements.

    We will never sell your personal information to third parties for their own marketing purposes.

  • Your Choices and Rights
  • You have the right to access and update your personal information, and to request that we delete it in certain circumstances. You also have the right to opt-out of receiving marketing communications from us.

    Please contact us at if you would like to exercise any of these rights.

  • Security
  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no security measures are 100% effective, and we cannot guarantee the security of your information.

  • International Transfers
  • Your personal information may be transferred to and processed in countries outside of the UK and the European Economic Area (EEA). We will ensure that adequate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

  • Changes to this Policy
  • We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to this policy by posting a notice on our website or by email.

  • Contact Us
  • If you have any questions or concerns about this privacy policy or our practices, please contact us at